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Legal

Personal data protection policy

This is an English translation of our Czech privacy policy. These terms take effect on 25 May 2018.

I. General provisions

  1. The controller of personal data pursuant to Article 4(7) of Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter: “GDPR”) is igloonet, s.r.o., company ID 27713482, with its registered office at Karásek 5, 621 00 Brno, Czech Republic (hereinafter: the “Controller”).
  2. The Controller’s contact details are:
    • Address: igloonet, s.r.o., Karásek 5, 621 00 Brno, Czech Republic
    • Email: info@igloonet.cz
    • Phone: +420 515 915 301
  3. Personal data means any information about an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
  4. The Controller has not appointed a data protection officer.

II. Sources and categories of processed personal data

  1. The Controller processes personal data that you have provided to it, or personal data that the Controller has obtained in the course of fulfilling your order.
  2. The Controller processes your identification and contact details and the data necessary for performing a contract, including electronic “cookie” files.
  3. If you have subscribed to our newsletter, the Controller also processes your email address and a time record of when you consented to receiving commercial offers.

III. Legal basis and purpose of processing personal data

  1. The legal basis for processing personal data is
    • performance of a contract between you and the Controller under Article 6(1)(b) GDPR,
    • the Controller’s legitimate interest in providing direct marketing (in particular for sending commercial communications and newsletters) under Article 6(1)(f) GDPR,
    • the Controller’s legitimate interest in communicating with a potential customer / website visitor after a contact form has been filled in,
    • your consent to processing for the purposes of direct marketing (in particular for sending commercial communications and newsletters) under Article 6(1)(a) GDPR in conjunction with Section 7(2) of Act No. 480/2004 Coll., on certain information society services, where no order for goods or services has been placed.
  2. The purpose of processing personal data is
    • handling your order and exercising the rights and obligations arising from the contractual relationship between you and the Controller; when placing an order, the personal data necessary for the successful handling of the order is required, providing personal data is a necessary requirement for concluding and performing a contract, and without providing personal data the contract cannot be concluded or performed by the Controller,
    • sending commercial communications and carrying out other marketing activities,
    • statistical and analytical processing of website traffic.
  3. The Controller carries out automated individual decision-making within the meaning of Article 22 GDPR. You have given your explicit consent to such processing.

IV. Period for which personal data is retained

  1. The Controller retains personal data
    • for the period necessary to exercise the rights and obligations arising from the contractual relationship between you and the Controller and to assert claims arising from these contractual relationships (for 10 years after the end of the contractual relationship),
    • until consent to the processing of personal data for marketing purposes is withdrawn, for a maximum of 10 years, where personal data is processed on the basis of consent.
  2. After the retention period has expired, the Controller will erase the personal data.

V. Recipients of personal data

  1. The recipients of personal data are persons
    • involved in the delivery of services and the processing of payments under a contract,
    • ensuring the operation of the website and related services,
    • providing marketing services.
  2. The Controller intends to transfer personal data to countries outside the EU or to an international organization. Recipients of personal data in third countries are providers of mailing services / cloud services.
  3. In addition to the personal data listed above, the consent mentioned above also covers data generated while browsing the website interface, produced by statistical and analytical tools (Google Analytics, Google Ads, Facebook, LinkedIn, OneSignal, Twitter, Albacross). We store this remarketing data for a maximum of 365 days. If you give us consent to analytical and marketing purposes in the consent banner, we also use your personal data to link it with offline conversions and to model data in advertising systems (for example Meta Ads), for the purpose of better targeting.

VI. Your rights

  1. Under the conditions set out in the GDPR, you have
    • the right of access to your personal data under Article 15 GDPR,
    • the right to rectification of personal data under Article 16 GDPR, or to restriction of processing under Article 18 GDPR,
    • the right to erasure of personal data under Article 17 GDPR,
    • the right to object to processing under Article 21 GDPR, and
    • the right to data portability under Article 20 GDPR,
    • the right to withdraw consent to processing, in writing or electronically, at the address or email of the Controller given in Article I of these terms.
  2. You also have the right to lodge a complaint with the Office for Personal Data Protection (Úřad pro ochranu osobních údajů) if you believe that your right to the protection of personal data has been violated.

VII. Conditions for securing personal data

  1. The Controller declares that it has adopted all appropriate technical and organizational measures to secure personal data.
  2. The Controller has adopted technical measures to secure data storage and storage of personal data in paper form, in particular the security of physical documents, technical security of data storage, encryption, antivirus programs, backups and others.
  3. The Controller declares that only persons authorized by it have access to personal data.

VIII. Final provisions

  1. By submitting an order through the online order form, you confirm that you are familiar with the personal data protection terms and that you accept them in full.
  2. You also agree to these terms if you confirm your consent to the Controller in a double opt-in email you receive. By doing so you confirm that you are familiar with the personal data protection terms and that you accept them in full.
  3. The Controller is entitled to change these terms. It will publish the new version of the personal data protection terms on its website and will also send you the new version of these terms to the email address you provided to the Controller.

Questions about personal data? Write to info@igloonet.cz.